PUBLIC LIAISON COMMITTEE WAS A SHAM

Committee credibility and transparency was tainted by all-pervading
manipulation of Goulbourn's Mayor, and City Staff.

 
 


It’s hard to claim "transparency" in an evaluation
process, when the Public Liaison Committee 
(PLC), itself, was devoid of transparency.

 
 

"The Munster, 'Public Liaison Committee', more aptly, should have been called:
'The RMOC - Munster Pipeline/Lagoon Steering Committee'
". 
(Munster Resident)


PLC OVERVIEW:

1.)  Closed, (not open) Process: At the first meeting, it was announced that the meetings would be closed to public attendance, (perhaps, creating the outward perception that there was something to hide). One Environmental Student, doing studies on the Environmental Assessment process was not even allowed to audit this as a practical assignment. In retrospect, he would have been able to figure out quite quickly, that things were very wrong with the set-up and operation of this Committee.

A reporter from the Stittsville Signal was also shown the door by Mayor Stavinga, the ostensible leader of the Committee.

It appeared disingenuous to call the body a ‘Public’ Liaison Committee, then bar the 'Public' from attending its proceedings.

This was the first FIRST "clue", to create the uneasy impression of there being an agenda to fulfill ---or FIX--- a predetermined solution.

2.)  Process lacked independence (therefore: transparency): Several media commentaries point out that, in order to have ‘independence’ in a function such as this, municipal (staff or elected representative) involvement must not occur. The whole purpose of an “independent evaluation,” is that it remain “independent”. Unfortunately, in the case of the Munster PLC, both Janet Stavinga (Mayor) and Steven Forstell (City Engineer) played very intrusive and intense roles throughout the entire process.
 

3.)  Pre-destined to cause confusion - (It was predicted ...and it happen right on cue.): During the preparation of the first Public Comment Sheet, a few of the PLC Members suggested that the residents of Munster are intelligent enough to be asked directly, what they wanted for their community. Steven Forstell (acting for the Municipality’s interests) jumped ahead of the Regions hired, (independent) Consultants, insisting that, “The Comment Sheet must not specifically ask for public preference of alternatives (i.e., lagoons, pipeline, etc.)”. That gave rise to the infamous ‘unintelligible’ Comment Sheet, which irritated and confused residents.
(To see public comments:
CLICK HERE).

        It is left to the reader to determine if this exercise did anything other
than to skew
the entire selection process, from the very outset.

Some of the Comments and conclusions heard at the Ontario Municipal Board Hearing  (and subsequent Decision) were a direct reflection upon the deficiencies of the ‘Comment Sheet’ and the evaluation methodologies. A few of the comments, quoted from the OMB Decision, of June 8, 2000, are printed below:

   

 

Dr. George Nakhla, (CRA’s designer of the Evaluation Methodology used on Munster):
        “Whatever judgement calls had to be made it was possible
that another  engineer might come up with a different score.”

Mr. Jeff White P.Eng. (Witness for one Appellant, and proponent of Snowfluent bid):
       “The Matrix (table F-1) can be made to come out whichever way you
want. You can make black come out red because it is so subjective.”

Dr. Werner Daechsel (Appellant Witness for the CRC):
       “If the utility values based upon judgement
are in error, the results will be in error.”

Mr. N.M. Katary, P.Eng. (Chair of the OMB Hearing)
 If the methodology used in selecting the pipeline alternative is
found to be deficient, then the choice of the pipeline alternative
founded upon such a deficient methodology is inappropriate.”

      … “An aspect of evidence by Dr. Nakhla is worthy of note. …“His  approach to defending the methodology used in this instance was 
more in the nature of advocacy than forthright professional opinion.”

         … “The facts presented as part of the evaluation methodology are
not perfected enough to make a judgment based upon them.
Simply put, the best evidence is not before the  board.”

         … “The Board would like to request the City to perfect its case.”
… “The Board is of the view that the public interest
is best served by perfecting the case.”

 

   

 

4.)  Dubious practices generated suspicion and lost trust:
At the second meeting of the PLC, (June 4/98), George Godin (of CRA) noted that:  

   
…“The due date for submission of proposals is currently June 19, 1998. This date may be extended, however, as certain potential proposers have expressed concern about the narrow time frame involved in submitting proposals. It is therefore possible that the due date may be extended two weeks (i.e. July 3, 1998). This issue was put to the PLC for discussion. It was agree, in the interest of receiving the most technically competent and thorough submissions, that a two-week extension on proposal submission was not problematic.” (Quoted from Minutes of meeting.)
   

Unknown, to the PLC members ---at the time--- the delay request was not for the widest possible search for ‘competent technologies’, (the declared reason for the RFP),  but for the non-compliant pipeline bids to be rounded up.
(To see Taggart letter of June 19/98:
CLICK HERE).
(Related Evidence:
CLICK HERE)

5.)  Lack of openness, and poor communication: "Gag Orders" were placed on PLC member, at all of the Public Meetings, less they voice anything but the 'party line'. At PLC Meetings, (and in written correspondence), numerous critical technical questions asked, were inadequately answered, or totally ignored. Suspicions within the Community, and with some of the Members of the PLC, began to mount, that some sort of ‘FIX’ had been pre-determined, and that the PLC members were little more than pawns, in a big chess game. An example of this is a ‘Letter to the Editor’, dated July 22/98, from a Munster resident who was unable to obtain satisfactory answers from the PLC members, and was becoming increasingly suspicious and frustrated with the whole process:

 

     

Ottawa Citizen, July 22/98:

“Munster wastewater solution obvious

Conestoga-Rovers Associates (CRA) have had more than two weeks now to gather a good impression of which process is best for Munster’s wastewater treatment. The Ottawa newspapers are starting to publish some details of the bidders that have come forward. And yet, the Regional Municipality of Ottawa-Carleton has not released the proposal information to the Munster Liaison Committee, the very group that was set up to act as a bridge to inform the residents and keep the process transparent and above-board. Concerns are building that Munster is about to suffer a “political solution.

It is abundantly clear to students of the problem that the only option that can be chosen by CRA is one of the ‘new treatment technologies’ …These treatment technologies digest wastes and clean the wastewater on site, then release better-than-Jock-River-quality water back to the environment. It’s odourless, and doesn’t use up valuable farmland or invade the environment. The Jock River needs the additional clean water.

…The treatment technology is so advanced at present that any civilized, self-respecting municipality that takes an honest look at this technology will quickly go this route. It keeps the water in the environment in which it was produced, and it treats it to a level of water quality that is over-and-above that of local streams and rivers.

Jack Leith,

Munster”


   

 

Empty platitudes and failed promises: Within the PLC, Mayor Stavinga felt that a newspaper response from her was necessary. In her draft letter, (dated July 22, 1998), she stated:

 

 

From the Office of Mayor Janet Stavinga 

DRAFT

July 22, 1998

The Editor
The Ottawa Citizen
Baxter Road
Ottawa, ON

 On behalf of the Township of Goulbourn and the Munster Hamlet Public Liaison Committee, I am writing this letter in response to recent letters within The Ottawa Citizen that have raised concerns as to the credibility of the review process being undertaken to upgrade our Munster Hamlet Wastewater Treatment System.

Although the previous Regional Council endorsed the repair and expansion of the lagoons and spray irrigation field, new information on performance standards, and capital and operating costs for other technologies was received in late 1997 and early 1998. With this additional knowledge, Goulbourn Township strongly encouraged the Region to seek amendments to the Environmental Assessment process that would allow for full disclosure and consideration of these options, as well as any others.

Given these other alternatives Goulbourn Township was not satisfied with the recommended solution of reparing and expanding the existing lagoons and spray irrigation. We argued that the recommended solution must be based upon sound scientific and current technical knowledge. We asked that any alternatives to be evaluated should improve the overall level of treatment, meet the compliance schedule, and result in lower capital and operating cost than the previously recommended solution.

“We strongly supported a process in which any proposed engineered solutions would be subject to an independent review by a third party. This independent reviewer would have the ability to bring a fresh approach to the project and offer innovative solutions that had not been fully assessed due to previous biases or direction on the project. An independent reviewer would help to re-establish credibility and communications between all parties involved. We also applauded the inclusion of mechanisms such as the Public Liaison Committee (PLC) to ensure the evaluation process would be fair, objective and transparent.

To date, two meetings of the PLC, one Public Open House, and two newsletters circulated to residents of Munster Hamlet and surrounding rural areas, have served to update residents on the status of the project, as well as encourage meaningful and informed participation. Information on the status of the project can also be found on our Township home page at http://twp.goulbourn.on.ca/.

Conestoga-Rovers and Associates (CRA) is currently completing an independent technical review of six proposals received from firms interested in designing and implementing various waste water treatment systems for Munster Hamlet. This technical review is expected to be completed by the end of July, and a preferred alternative will be identified. A meeting of the PLC is scheduled within the first two weeks of August, followed by a community forum during the week of August 19th to be advertised in our community newspapers.

In summary, the process that is being undertaken includes a Public Liaison Committee, Open Houses, newsletters, and an independent technical review, by a competent and reputable engineering firm, of a wide spectrum of waste water treatment options. It is through these undertakings that we are developing an open, transparent and inclusive public process that will ensure public trust and confidence.

As this process continues, Goulbourn Township, as the closest link to the residents of Munster, will continue to be actively involved through our participation in the Public Liaison Committee. We are looking forward to working in partnership with the Region to determine and implement the best solution to a long standing problem in our community.

Yours truly,

 

Janet Stavinga
Mayor
Member of Public Liaison Committee

c.c.:  Goulbourn Council
         Public Liaison Committee (PLC) members

 

 

 The draft letter was circulated amongst the PLC members for review.

One member. Mr. Gordon Sample observed in his scratch notes that:

  “The hoped-for open, transparent and inclusive process has been  lost. The committee is now the subject of divisive comment.”

 Here is Mr. Sample’s letter to Mayor Stavinga, dated July 22/98:

   


“Janet Stavinga,

I have received the draft of your letter and I cannot support this letter.

It does not help me respond to my neighbours who ask what is happening.

It is not up to you or the committee to reply to the Leith letter in the Citizen.

…If you want to clarify the situation demand that CRA and the Region update the Committee in a meaningful manner.

Yours truly,

Gordon Sample”

 

   

 

                     Mr. Sample sent a second letter to Ms. Stavinga, (also dated July 22/98), as follows:

   


“Janet Stavinga, 

Further to my previous memo I suggest that you poll all committee members as follows:

1.)    Do you feel that the PLC is making any meaningful contribution?

2.)    Are you satisfied with the information being released to the PLC?

3.)    Are you sufficiently informed so that you can respond to  questions from your neighbours?

4.)    How do you feel about the media getting information before the PLC
 

Gordon Sample

 

   

                    If the Stavinga letter was sent, it was not printed in the Citizen.

   

Sad commentary on state of communication, described in...

 The Stittsville Weekend Signal        

   
   
 

 

 
   
         
         
 
 


6.) 
City-organized ‘public involvement committees’ have a
       history of being shams:

          One savvy Citizen, Yves Potvin,  observes:

  "Stop pretending public has a say.  ...Public consultations that have no, or a minimal, effect on the decision-making  process are nothing more than window-dressing and an attempt by politicians and bureaucrats to fool the public into believing that they have a real say in decisions that significantly affect their lives. We see that kind of thing more these days in all sorts of public decisions.
...Let's stop pretending that the public has any say in these sorts of decisions."
 

             Environment Probe states:

  "The environmental assessment process has become expensive and unaccountable. Environment Probe is working to reform our system of environmental regulation to give local communities decision-making power, to minimize the number of environmental assessments, and to make public hearings work fairly and efficiently."  


   
        
7.) When empty platitudes, take on the appearance of
                 outright lies:

           
The public was told that the whole, costly, exercise was designed to achieve the
                    following:

   
 
  • Improve the level of treatment: The RFP had very specific criteria that had to be met (See RFP 'Compliance Objectives' - CLICK HERE). These were not met by the pipeline selection.
  • Meet the (MOE) compliance schedule: The MOE provided the Region approximately one year (until March 1999) to have a long term solution in progress. It is now four years past the deadline. A 'Time to Complete' component was not even included in the Evaluation Matrix (F1). It was a generally known fact that the pipeline work, with all the design work that still had to be completed, would have taken at least a year longer to complete.
  • Guarantee to reduce the cost (Capital and O&M): The on-site treatment bidders submitted fixed costs. The pipeline costs were not guaranteed, and the best estimates from Totten-Simms Hukicki (hired by the Region), were approximately four times higher.
  • Conduct an "Open" process: The process was closed and secretive. (See #1, above.)
  • Evaluation was to be "Independent" and "Transparent": The whole exercise from the PLC to the Evaluation Methodology, to the final selection process ...was neither independent nor transparent. (See #2, above.)
  • Provide a clearly understandable selection process, that would restore public trust and confidence: The City and its Consultant failed profoundly, with respect to the set-up of the evaluation criteria, in the selection process itself, and in rationalizing their selections to the public. (See #3, above.)
  • Conduct fair dealings, by acting in good faith: The public trust is the 'highest good' in this issue, and the City has betrayed this trust, by pressing its "pre-determined solution (the pipeline-lagoon selection) to the top of the agenda, regardless of the facts (relating to cost, environmental risks, public health risks, etc., ...which place it at the bottom of the list). Item #4, (above), is one of many questionable practices, suggestive of the appearance of RFP irregularities, which has led to litigation.)
  • Re-establish credibility and communications: (See #5, above.). Lack of CLEAR verbal and written communication, at all levels, between CRA and the PLC, between CRA and the compliant Bidders, and between CRA and the Public, has brought complaints from these quarters. The Comment Sheets were confusing, CRA's rationalizations (for its subjective choices) were inadequate (See OMB Evidence), and the compliant bidders complained bitterly that their technologies were misrepresented.

   

The "Wastewater Treatment Alternatives Evaluation" for Munster Hamlet, has employed the Public Liaison Committee, the engineering staff of the Regional Government, and the Mayor of Goulbourn Township, to embark upon a process which has failed to meet ---even one--- of its above-stated objectives.

(That any-or-all unstated objectives may have been achieved, is not disputed here.)

________________________________

Given that the OMB Decision ordered the City to re-evaluate the evidence ---to properly serve the public interest--- it is profoundly disappointing that both the recommendations of that re-evaluation, and service to the public interest, have been completely ignored. The net result is that, six years later, over $20,000,000 more has been spent, and the final solution has been found to be risky to public health and comprehensively deficient.

 

 

   
 
 

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